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November 9, 2018

RETURNS AND REFUNDS

Subscriptions to John Snow Labs data products are not returnable or refundable after purchase. Orders…
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April 5, 2018

Do you offer discounts for academics, researchers and students?

Yes, please email us to discuss your needs.
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April 5, 2018

Do I have a discount if I subscribe to multiple datasets?

Discounts are offered when subscribing to data packages. On average, the price of the data…
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April 5, 2018

Where can I see my current subscriptions?

Your list of subscriptions can be accessed in your account section of the Data Market.
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April 5, 2018

How can I pay for my order?

The payment methods currently supported by John Snow Labs Data Market are: Credit card directly on…
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April 5, 2018

Can I cancel my subscription?

Any active subscription on John Snow Labs Data Market can be cancelled at any time.…
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April 5, 2018

Can I cancel my order?

A user can cancel any order which has on hold status. On hold status means…
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April 5, 2018

How can I get access to the premium datasets/ data packages?

The Data Market allows users to easily subscribe to premium datasets or data packages. The…
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