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Patient Experience and Value-Based Care

Natural language processing (NLP) technology makes it possible for doctors to spend more time with patients, enhance the care experience, and improve health outcomes.

According to several studies, physicians spend 50% or more of their time during a patient visit updating information in provider systems like EHRs (electronic health records) while only spending 25% of their time actively engaging with patients.

However, devices like Apple Watches and smartphones are now playing a significant role in reducing the administrative burden. By recording the patient/physician dialogue and leveraging NLP technology to convert unstructured conversations into structured clinical records, the providers’ process for updating EHRs becomes fully automated. As a result, physicians spend more time taking care of patients and less time taking care of admin-related tasks.

As healthcare continues its transformation away from fee-for-service models to a more value-based care environment, NLP will play a critical role in other important tasks as well, including measuring provider performance, identifying gaps in care delivery, managing and analyzing data, and reporting to payers and regulators.

When it comes to the future of healthcare, NLP will be a key driver of innovation and progress.

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