HCAHPS National and State Averages

$199 / year

The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) Patient Survey is a survey instrument and data collection methodology for measuring patients’ perception of their hospital experience. This dataset reports the results for the HCAHPS Patient Survey by state-level and also national-level.

Complexity

This dataset reports the state-level and also national-level results for the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) Patient Survey. The HCAHPS Patient Survey is part of a national initiative by the United States Department of Health and Human Services to measure the quality of care in hospitals. It is a survey instrument and data collection methodology designed for measuring patients’ perception of their hospital experience. The data collected from the survey will be provided to help consumers make informed choices when selecting a hospital. It is also be used to help improve the quality of care provided by hospitals.

The HCAHPS survey contains patient perspectives on care and patient rating items that encompass key topics: communication with hospital staff, responsiveness of hospital staff, pain management, communication and medicines, discharge information, cleanliness of hospital environment, quietness of hospital environment, and transition of care. The HCAHPS survey is administered to a random sample of adult patients across medical conditions between 48 hours and 6 weeks after discharge; the survey isn’t restricted to Medicare beneficiaries.

The HCAHPS survey is 32 questions in length and contains 21 substantive items that encompass critical aspects of the hospital experience, 4 screening items to skip patients to appropriate questions, and 7 demographic items that are used for adjusting the mix of patients across hospitals for analytical purposes.

Hospital Compare currently reports results for 7 composite topics, 2 individual topics and 2 global topics, as follows:

Composite topics
– Nurse communication (questions 1, 2, 3)
– Doctor communication (questions 5, 6, 7)
– Responsiveness of hospital staff (questions 4, 11)
– Pain management (questions 13, 14)
– Communication about medicines (questions 16, 17)
– Discharge information (questions 19, 20)
– Care transition (questions 23, 24, 25)

Individual topics
– Cleanliness of hospital environment (question 8)
– Quietness of hospital environment (question 9)

Global topics
– Overall rating of hospital (question 21)
– Willingness to recommend hospital (question 22)

HCAHPS was created with three goals: First, the standardized survey and implementation protocol produces data that allow objective and meaningful comparisons of hospitals on topics that are important to patients and consumers. Second, public reporting of HCAHPS results creates new incentives for hospitals to improve quality of care. Third, public reporting enhances accountability in health care by increasing transparency of the quality of hospital care provided in return for the public investment.

Additional incentives to participate in HCAHPS include:
– Hospitals subject to the Inpatient 2 Prospective Payment System (IPPS) annual payment update provisions must collect and submit HCAHPS data in order to receive their full annual payment update, and
– Patient Protection and Affordable Care Act of 2010 specifically included HCAHPS performance in the calculation of the value-based incentive payment in the Hospital Value-Based Purchasing program

Hospital-level results are publicly reported on the Hospital Compare website 4 times a year. HCAHPS results are based on 4 quarters of data on a rolling basis. Over 4,000 hospitals participate in HCAHPS, including short-term, acute care, and non-specialty hospitals.

Date Created

2014-05-14

Last Modified

2017-10-25

Version

2017-10-25

Update Frequency

Quarterly

Temporal Coverage

N/A

Spatial Coverage

United States

Source

John Snow Labs => Centers for Medicare & Medicaid Services, Hospital Compare Data

Source License URL

John Snow Labs Standard License

Source License Requirements

N/A

Source Citation

N/A

Keywords

Hospital Compare, Quality-of-Care, Quality Assurance, Hospital Survey, Hospital Experience, HCAHPS, CAHPS, Agency for Healthcare Research and Quality, AHRQ

Other Titles

HCAHPS Patient Survey, Consumer Assessment of Healthcare Providers and Systems Patient Survey, Consumer Assessment of Healthcare Providers and Systems Hospital Survey, CAHPS Patient Survey, CAHPS Hospital Survey, Hospital CAHPS

Name Description Type Constraints
State_Abbreviation_Or_NationalTwo-letter state abbreviation in the mailing address of the hospital for stae-level data or otherwise the national level data. This includes information on hospitals in:stringrequired : 1
HCAHPS_QuestionThe measure name of the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) Patient Survey questions.stringrequired : 1
HCAHPS_Measure_IDThe measure identification (ID) of the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) Patient Survey questions. The HCAHPS Patient Survey is a standardized survey instrument and data collection methodology for measuring patients’ perspectives of their hospital experience.stringrequired : 1
HCAHPS_Answer_DescriptionThe description of the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) Patient Survey questions.stringrequired : 1
HCAHPS_Answer_PercentPercentage of patients who provided that answer.integerlevel : Ratio
FootnoteFootnote Values.string-
State_Abbreviation_Or_NationalHCAHPS_QuestionHCAHPS_Measure_IDHCAHPS_Answer_DescriptionHCAHPS_Answer_PercentFootnote
AKPatients who reported that their pain was "Always" well controlledH_COMP_4_A_PPain was "always" well controlled5 - Results are not available for this reporting period.
ALPatients who reported that their pain was "Always" well controlledH_COMP_4_A_PPain was "always" well controlled5 - Results are not available for this reporting period.
ARPatients who reported that their pain was "Always" well controlledH_COMP_4_A_PPain was "always" well controlled5 - Results are not available for this reporting period.
ASPatients who reported that their pain was "Always" well controlledH_COMP_4_A_PPain was "always" well controlled5 - Results are not available for this reporting period.
AZPatients who reported that their pain was "Always" well controlledH_COMP_4_A_PPain was "always" well controlled5 - Results are not available for this reporting period.
CAPatients who reported that their pain was "Always" well controlledH_COMP_4_A_PPain was "always" well controlled5 - Results are not available for this reporting period.
COPatients who reported that their pain was "Always" well controlledH_COMP_4_A_PPain was "always" well controlled5 - Results are not available for this reporting period.
CTPatients who reported that their pain was "Always" well controlledH_COMP_4_A_PPain was "always" well controlled5 - Results are not available for this reporting period.
DCPatients who reported that their pain was "Always" well controlledH_COMP_4_A_PPain was "always" well controlled5 - Results are not available for this reporting period.
DEPatients who reported that their pain was "Always" well controlledH_COMP_4_A_PPain was "always" well controlled5 - Results are not available for this reporting period.