Home Health Care Patient Survey State Data

$179 / year

This dataset contains State data of several home health agency quality measures for Home Health Agencies. This survey is designed to measure the experiences of people receiving home health care from Medicare-certified home health agencies. The Home Health Care Consumer Assessment of Healthcare Providers and Systems (HHCAHPS) is conducted for home health agencies by approved HHCAHPS Survey vendors.


In November 2002, the Quality Initiative was launched to ensure quality health care for all Americans through accountability and public disclosure. The initiative aims to (a) empower Americans with quality of care information to help them make more informed decisions about their health care, and (b) stimulate and support providers and clinicians to improve the quality of healthcare. The Quality Initiative was launched nationally in November 2002 for nursing homes (the Nursing Home Quality Initiative), and expanded in 2003 to the nation’s hospitals and home health care agencies.

On September 25, 2006, the Agency for Healthcare Research and Quality (AHRQ) published a call in the Federal Register for survey items or measures representing areas of quality home health care that are viewed as important to consumers, their families, and intermediaries and initiated a review of existing literature in the area. AHRQ developed a draft survey instrument after several rounds of cognitive testing. A field test was conducted in 2008 with 34 home health agencies to test the psychometric properties of the survey and finalize its content. A final Home Health Care CAHPS Survey was developed in the summer of 2008. The Survey was endorsed by the National Quality Forum in March 2009 and approved by the United States Office of Management and Budget in July 2009.

The national implementation of the HHCAHPS Survey began in October 2009 with agencies participating on a voluntary basis prior to when quality reporting requirements for the home health annual payment update (APU) began in the third quarter of calendar year 2010. The Centers for Medicare & Medicaid Services (CMS) began publicly reporting results from the HHCAHPS Survey on Home Health Compare on the Medicare.gov Web site in April of 2012.

As described in the 2010 Home Health Prospective Payment System (HHPPS) Final Rule (42 CFR 409, 424, 484 [10 November 2009]), HHCAHPS was linked to the quality reporting requirement for the CY 2012 annual payment update (APU). As described in the 2011 HHPPS Final Rule (42 CFR Parts 409, 418, 424 et al. [17 November, 2010]), quality reporting for the 2013 APU was required of all Medicare-certified home health agencies who served 60 or more patients between April 1, 2010 and March 31, 2011 who met survey-eligibility criteria. Medicare-certified home health agencies that served 59 or fewer patients between April 1, 2010 and March 31, 2011 who met survey-eligibility criteria were able to apply for exemption from participating in the HHCAHPS Survey.

To receive the annual payment update (APU) for any given year, home health agencies that do not qualify for an exemption from participating in the HHCAHPS Survey for the specified APU must contract with an approved HHCAHPS Survey vendor and administer the survey on an ongoing (monthly) basis and submit HHCAHPS Survey data to the HHCAHPS Data Center on a quarterly basis. More information about the HHCAHPS Survey and participation requirements is available in the “HHA Responsibilities” document. To apply for an exemption, HHAs must count and report to CMS the number of patients served during the specified 12-month period via the online HHCAHPS Survey Participation Exemption Request Form.

Of the 25 core questions, 17 core questions are grouped into three survey “composites” or groupings of like topics, for the purpose of public reporting. The three composites that are publicly reported are “Care of Patients”, “Communications Between Providers and Patients”, and “Specific Care Issues”. We also report the results of two global or overall measures (questions) called “Overall Rating of the Home Health Agency” and “Would You Recommend this Agency to Family and Friends”.

The survey is designed to meet the following three broad goals:
1.To produce comparable data on the patient’s perspective that allows objective and meaningful comparisons between home health agencies on domains that are important to consumers.
2. Public reporting of survey results will create incentives for agencies to improve their quality of care.
3. Public reporting will enhance public accountability in health care by increasing the transparency of the quality of care provided in return for public investment.

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United States


John Snow Labs; Centers of Medicare and Medicaid Services;

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Home Health Care Survey, HCAHPS, Online Surveys, Home Care Agency, Home Health Agency, Home Care Services, Home Health Care Services, Healthcare at Home, Access Healthcare, Quality Ratings

Other Titles

Patient Survey Results, CMS Home Health Care Consumer Assessment of Healthcare Providers and Systems, Patient Satisfaction Survey

State_AbbreviationTwo-letter state abbreviation in the mailing address of the hospital. This includes information on hospitals in:string-
HHT_Health_Care_Given_in_Professional_WayIndicates the Percent of patients which reported that Home Healthcare Team gave them care in a professional way.integerlevel : Ratio
HHT_Health_Care_Communicated_Well_With_PatientsIndicates the Percent of patients which reported that Home Healthcare Team communicated well with them.integerlevel : Ratio
HHT_Health_Care_Discussed_Pain_Medicines_and_Home_SafetyIndicates the Percent of patients which reported that Home Healthcare Team discussed medicines, pain and home safety with their consumers.integerlevel : Ratio
Patients_Who_Gave_9_or_10_HHA_RatingIndicates the percent of patients who gave home healthcare agency rating of 9 or 10.integerlevel : Ratio
Patients_Reported_Yes_To_Recommend_HHA_To_Friends_And_FamilyIndicates the percent of patients which recommended Home healthcare agency to friends and family.integerlevel : Ratio
State AbbreviationHHT Health Care Given in Professional WayHHT Health Care Communicated Well With PatientsHHT Health Care Discussed Pain Medicines and Home SafetyPatients Who Gave 9 or 10 HHA RatingPatients Reported Yes To Recommend HHA To Friends And Family