Housing and Development Complaint Problems

$447.50 / year

This dataset shows the Department of Housing Preservation and Development (HPD) complaints and information about problems associated with complaints.

Complexity

The Department of Housing Preservation and Development (HPD) records complaints that are made by the public through the 311 Citizen Services Center, Code Enforcement Borough Offices or the internet for conditions which violate the New York City Housing Maintenance Code (HMC) or the New York State Multiple Dwelling Law (MDL). Each complaint is associated with one or more problems reported by the complainant. Problems are closed if a tenant verifies by phone that the condition was corrected or an inspection result is entered by an HPD inspector. A complaint is closed when all associated problems are closed.
Each new file will contain the information about complaints that were opened or closed during the month covered by the file. A complaint will be added to the file based on the date a complaint was received.
Complaints are identified by a ComplaintID. A complaint may be opened in one month and closed in another. In that case there will be an entry identified by the CompaintID in the first month showing that the Complaint was opened and an entry with a matching Complaint ID in the second month showing that the Complaint was closed. If a complaint is opened and closed in the same month, there will be one record for that complaint, showing its creation date as well as its closed status.
Several changes were implemented starting with the file available on October 1, 2013. First, the StatusDate field was added to the Problem element. Second, Complaints are now included if the status of any problem associated with the complaint changes. Third, to facilitate tracking of the lifecycle of complaints with all their problems, the October 1 file contains not only complaints whose status, or the status of any of its problems, changed in September, 2013, but also all complaints that were open as of September 30, 2013.

Date Created

2013-11-19

Last Modified

2020-04-02

Version

2020-04-02

Update Frequency

Quarterly

Temporal Coverage

2003-2020

Spatial Coverage

United States

Source

John Snow Labs; Data City of New York;

Source License URL

Source License Requirements

N/A

Source Citation

N/A

Keywords

Housing Problems Complaints, Complaint Problems, Housing and Development Complaints, HPD Complaints, Department of Housing Preservation and Development

Other Titles

Problems Associated With Complaints, Housing and Development Complaint Records, Complaint Against Housing Company

NameDescriptionTypeConstraints
Problem_IDUnique identifier of this problemintegerlevel : Nominal
Complaint_IDUnique identifier of the complaint this problem is associated withintegerlevel : Nominal
Unit_Type_IDUnique number to identify unit typeintegerlevel : Nominal
Unit_TypeType of unit where the problem was reported (Apartment, Building, Public Area/Park)string-
Space_Type_IDUnique number to identify Space typeintegerlevel : Nominal
Space_TypeType of space where the problem was reportedstring-
Type_IDUnique number to identify Problem Typeintegerlevel : Nominal
TypeNumeric code indicating the problem typestring-
Major_Category_IDUnique number to identify Problem Major Categoryintegerlevel : Nominal
Major_CategoryThe major category of the problemstring-
Minor_Category_IDThe minor category identityintegerlevel : Nominal
Minor_CategoryThe minor categorystring-
Code_IDUnique number to identify problem Codeintegerlevel : Nominal
CodeThe problem codestring-
Status_Of_ComplaintCurrent status of the complaint.string-
Status_DateDate when the problem status was updateddate-
Status_DescriptionDescription of Statusstring-
Problem IDComplaint IDUnit Type IDUnit TypeSpace Type IDSpace TypeType IDTypeMajor Category IDMajor CategoryMinor Category IDMinor CategoryCode IDCodeStatus Of ComplaintStatus DateStatus Description
17307278841285091APARTMENT543ENTIRE APARTMENT1EMERGENCY56DOOR/WINDOW337WINDOW FRAME2836LOOSE OR DEFECTIVECLOSE2017-03-31The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
17317058841736591APARTMENT543ENTIRE APARTMENT3NON EMERGENCY63UNSANITARY CONDITION376PESTS2821MICECLOSE2017-03-16The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
17016467824901791APARTMENT545ENTRANCE/FOYER1EMERGENCY56DOOR/WINDOW333DOOR2665LOCK BROKEN OR MISSINGCLOSE2017-03-03The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
14548958696790091APARTMENT541BATHROOM1EMERGENCY9PLUMBING63BATHTUB/SHOWER2538BROKEN OR MISSINGCLOSE2014-07-29The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd.
14548959696790091APARTMENT541BATHROOM3NON EMERGENCY9PLUMBING63BATHTUB/SHOWER2540FAUCET BROKEN/MISSING/LEAKINGCLOSE2014-08-04The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
14548960696790091APARTMENT543ENTIRE APARTMENT3NON EMERGENCY58FLOORING/STAIRS343FLOOR2691TILE BROKEN OR MISSINGCLOSE2014-08-04The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
14548961696790091APARTMENT541BATHROOM3NON EMERGENCY9PLUMBING63BATHTUB/SHOWER2541CHIPPED OR RUSTEDCLOSE2014-08-04The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
14615271699495820APARTMENT68ENTIRE APARTMENT1EMERGENCY59HEAT/HOT WATER349ENTIRE BUILDING2717NO HOT WATERCLOSE2014-08-22The Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
14568548697713891APARTMENT542BEDROOM4IMMEDIATE EMERGENCY28PAINT/PLASTER197CEILING2520COLLAPSING OR FALLINGCLOSE2014-07-29The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
14568549697713891APARTMENT542BEDROOM3NON EMERGENCY28PAINT/PLASTER198WALL1364BULGING/HOLE/CRACKEDCLOSE2014-07-29The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
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