This dataset aggregates the information that the individual staff has inputted. However, district staff handles a wide range of complex issues. Each office uses the program differently, and thus records cases differently and so comparisons between accounts may be difficult.
With the release of this dataset, Council aims to increase transparency, improve understanding of issues that New Yorkers face, and create more familiarity around the role of Council district offices in their local community.
The Council is excited to partner with civic technologists to strengthen constituent service delivery and tracking. In January 2016, Council hosted a hackathon at Civic Hall to preview this dataset and generate ideas for how to improve constituent services.