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A unified CV, OCR, and NLP approach for scalable document understanding at DocuSign


DocuSign
 has been on a mission to accelerate business and simplify life for companies and people around the world. The company pioneered the development of e-signature technology, and today DocuSign helps organizations connect and automate how they prepare, sign, act on, and manage agreements.

This case study shows how the company leveraged John Snow Labs’ Spark NLP to automate the extraction of structured information from document images, including:

  • Contracts
  • Tax forms
  • Passport applications
  • Invoices

The DocuSign and JohnSnowLabs team solved the challenges like:

  • High and growing variation in layout
  • Unbounded field type complexity
  • Unstructured information to optimize hospital patient flow models

Spark NLP in action: intelligent, high-accuracy fact extraction from long financial documents

Answering questions accurately based on information from financial documents, which can be a hundred or more pages long, is a challenge even for...