The latest value added to this dataset is from the 2016 CAHPS Health Plan Survey Database and 2016 Chartbook: What Consumers Say About Their Experiences with Their Health Plans and Medical Care.
Consumer Assessment of Healthcare Providers and Systems (CAHPS) surveys ask consumers about their experiences with health care. The CAHPS program at the U.S. Agency for Healthcare Research and Quality (AHRQ) supports the development and promotion of CAHPS surveys, toolkit materials, and comparative databases, and provides technical assistance to users.
AHRQ’s CAHPS Database receives data voluntarily submitted by survey users that have administered the CAHPS Health Plan Survey. The CAHPS dataset aggregates the data to facilitate comparisons of CAHPS survey results by users and other interested organizations.
This dataset from the Chartbook presents summary-level results for the CAHPS Health Plan Survey 5.0 version for the following health plan enrollee populations: Adult Medicaid, Child Medicaid, CHIP Child, and Medicare Managed Care.