Driven by advancements in large language models (LLMs) such as OpenAI's ChatGPT and Google's Bard, the customer service and support landscape is undergoing a significant transformation. This talk proposal focuses...

AI and have shown promising results across different sub-fields of NLP. Because of their extensive pre-training and at least over a billion learnable parameters, the models are sample efficient. Shows...

In 1690, the English philosopher John Locke developed and popularized an ancient old concept called tabula rasa or blank slate. It refers to the philosophical concept that suggests individuals are...

We outline the reasons for why you might want to consider using open LLMs (e.g. Llama 2 from Meta) rather than proprietary LLMs (e.g. ChatGPT from OpenAI), in terms of...