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Care gap analyzer

Pinpoint every patient who hasn’t received what the guidelines recommend.

  • Find missed care: screenings, chronic disease monitoring, and recommended therapy.
  • Check the whole chart: coded data and clinical notes, measured against published guidelines.
  • Act with confidence: every finding comes with evidence and clinician review before outreach.

Trusted by health systems, research networks and life-science teams
The challenge and the opportunity

Millions of patients miss care the guidelines
already recommend. Organizations that can see those gaps can close them.

The challenge
Recommended care is routinely missed, and it is costly.

Even for well-established guidelines, a large share of eligible patients go without the screening, monitoring, or therapy they should receive. Every missed gap lowers quality scores and raises downstream cost.

49%

of US adults with hypertension don`t have it under control.

38.6%

of adults 45-75 are not up to date on colorectal cancer screening; most were never screened.

28.3%

of eligible atrial fibrillation patients receive no anticoagulant.

$1,441

in added annual medical cost per patient non-adherent to blood pressure therapy.

The opportunity
Gaps close when teams can see exactly which patients are missing care.

The guidelines are not the problem. Visibility is. When care teams get an accurate, per-patient view of who is due, closure rates rise without new clinical programs.

+12.7 pts

Depression screening across 20 primary care practices rose from 78.4% to 91.1% once teams could systematically see which patients were missing it.

Bose-Brill et al., J Gen Intern Med 2026

  • Higher quality scores: credit for care already delivered, plus targeted closure of real gaps.
  • Lower cost: outreach and chart review aimed only at patients who need it.
  • Better outcomes: earlier screening and the right therapy for more patients.
What stands in the way: most gap reports only see what was billed, so they cannot show you an accurate list. Here’s why.
Why today’s gap reports fall short

Code-based measurement counts what was billed. That’s narrower than what was done.

A mammogram faxed back as a PDF, a statin started during an inpatient stay, a colonoscopy in a scanned
consult letter – each closes a gap, and none reliably appears in a structured query.
Ratings & revenue
Delivered but not counted

Uncredited care depresses HEDIS rates, Star Ratings, and value-based contract performance.

Operating cost & trust
Worklists nobody trusts

When a worklist systematically names patients who already had the test, nurses stop using it and fall back on slow, costly manual chart review.

Compliance
Numbers you can’t defend

A gap count without a traceable source is taken on trust. Here, every finding traces back to the document that justifies it.

How it works

AI reads the guideline and writes the report. Deterministic rules decide who has a gap.

  • 01

    Start from the guideline A medical LLM turns the cited guideline passage into readable criteria your quality team can check and correct before anything runs.

  • 02

    Evaluate the full record Coded data and note evidence are checked together, so documented care counts regardless of where it was written down. Same data, same answer, every run.

  • 03

    Review, then act Clinicians confirm each finding against the patient timeline before it drives outreach or counts against a metric. Confirmed gaps export to care management and quality reporting.

Open gap rate by measure · vs. previous run

Gap rate = open gaps ÷ (eligible – documented exclusions)

Colorectal screening
31%
↓ 6 pts
Diabetic eye exam
24%
↓ 4 pts
Statin after CV event
17%
↓ 3 pts
Anticoagulation (AFib)
12%
— flat
  • Closed
  • Open — never done
  • Open — overdue
  • Excluded

Four HEDIS-aligned statuses — results feed quality reporting without translation.

What it measures

Ready-made measures on day one. Your own
program rules when you need them.

Preventive
screening

Breast, colorectal, cervical, and lung cancer screening; diabetic eye and foot exams.

Chronic disease monitoring

HbA1c, blood pressure, LDL, and kidney function monitoring.

Medication
therapy

Statins after a cardiac event, heart failure therapy, anticoagulation in AFib, asthma controllers.

Immunization & counseling

Influenza, pneumococcal, and shingles vaccination; tobacco cessation; depression screening.

Guidelines covered
  • CMS & NCQA HEDIS
  • USPSTF
  • ADA
  • ACC/AHA
  • NCCN
  • GOLD

+ custom institutional rules

How it compares

Care Gap Analyzer – both accurate and scalable

Manual chart review is thorough but too slow for a whole population. Code-based rules scale but miss care documented in notes. General-purpose AI tools read notes but can’t be audited and often send data outside your walls. Here’s how the options compare.
Manual Chart Review Claims & Code-Based Rules General-Purpose LLM Care Gap Analyzer
Reads clinical notes Yes, at human
speed
No Partially,
unvalidated
Yes, with source
traced
Clinical accuracy Varies by
reviewer
Limited to what
was coded
Below healthcare-
specific models
96%+ extraction,
98% coding
Audit trail for quality submission Manual
documentation
Partial None Guideline version
to source document
Scales to full population Limited by
reviewer hours
Yes Cost scales per
use
Batch job on your
infrastructure
Data stays in your environment Yes Varies by vendor Often not Yes, including air-
gapped
Security, compliance & deployment

Built for the questions your CMIO, CISO,
and compliance team will ask

Any data leaves my server?

No. Care gaps analyzer runs inside your deployment with no external model in the detection path. Designed for HIPAA and GDPR data protection by design.

Is the AI making the call?

No. The LLM reads guidelines and writes reports; deterministic rules decide which patients have a gap. Same data, same answer.

Are gaps defendable?

Yes. Each finding carries its full lineage - guideline version, criteria, source documents, and reviewer decision - retained for audit.

Who confirms a gap?

Your clinicians. Nothing counts against a metric or triggers outreach until a reviewer confirms it; overrides are logged.

Who can see what?

Role-based access at field level, with sensitive categories such as behavioral health, HIV, and substance use controlled separately.

Where can it run?

On-premises, AWS, Azure, Databricks, Snowflake, or air-gapped. Open standards throughout: OMOP, FHIR, SNOMED CT, LOINC, RxNorm, etc. no proprietary formats.

Who it's for
Providers & health systems

Identify overdue patients, prioritize urgent cases, and send confirmed gaps to care teams or EHR queues.

Payers & health plans

Close HEDIS and Star Ratings gaps without manual chart reviews, with evidence from the same run.

Quality & population health

Track gap closure and compare rates across sites, patient groups, and demographics.

Life sciences & Real World Evidence

Measure guideline adherence and use gap rates in real-world evidence studies.

The pilot path

Start with one population and one measure.
Decide on evidence from your own data.

01
Scope a population

A practice, panel, or payer population where incomplete data costs you most.

02
Run it two ways

Codes only vs. the full record, side by side, in your environment.

03
Clinicians review

See which gaps close, which open, and the evidence behind each.

04
Scale and track

Add measures, rerun on the same cohort, and watch closure rates move.

See it in practice

Care gap
analysis for your patient cohort

Multimodal Data
for Accurate
Clinical Measures

Matching patients
to a library of
clinical guidelines

AI-enhanced HCC
code discovery for better patient care
Powered by

The same products your teams already license

Available on the AWS, Azure, Snowflake and Databricks marketplaces, so the pipeline runs next to data you cannot move.

See what your billing codes are missing

A 30-minute briefing for quality and value-based care leaders: how the side-by-side comparison works, what a pilot needs from your team, and how results feed your existing reporting.

Frequently asked questions

An agent in Patient Journey Intelligence that finds patients with unmet care needs by comparing published clinical guidelines against the full patient record — including clinical notes and scanned documents — and assigns each gap one of four HEDIS-aligned statuses: Closed, Open – never done, Open – overdue, or Excluded.

Claims- and code-based reports only see care that was coded. Care delivered at an outside facility, in a scanned report, or described in a discharge summary is invisible to them, producing open gaps for patients who already received care. The analyzer credits documented care wherever it was written down.

No. A medical LLM reads the guideline and writes the report; the gap decision is made by deterministic rules against your data. Every intermediate step is inspectable, so a disagreement becomes a question about a stated criterion.

Yes — review is required, not optional. Every gap is confirmed by a clinician or quality reviewer before it counts against a metric or drives outreach, and overrides are recorded in the audit trail.

ACC/AHA, ADA Standards of Care, GOLD, NCCN, USPSTF, and CMS/NCQA HEDIS specifications, plus custom rules for institution- or program-specific measures.

No. The analyzer runs entirely inside your deployment — on-premises, AWS, Azure, Databricks, Snowflake, or air-gapped — with no external API call or PHI transfer in the detection path.

No. Results export with full provenance to care management worklists and quality program submissions, and it works with existing EHR integrations and an OMOP data model you may already maintain.

Rerun the same measures on the same cohort and compare gap rates over time, by site, panel, or demographic. The trend view shows whether interventions are closing gaps.