PCH HCAHPS Patient Survey by Hospital

$179 / year

This dataset contains a list of hospital ratings for the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS). HCAHPS is a national, standardized survey of hospital patients about their experiences during a recent inpatient hospital stay.

Complexity

The dataset reports the hospital-level results for the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) Patient Survey. The HCAHPS Patient Survey is part of a national initiative by the United States Department of Health and Human Services to measure the quality of care in hospitals. It is a survey instrument and data collection methodology designed for measuring patients’ perception of their hospital experience. The data collected from the survey will be provided to help consumers make informed choices when selecting a hospital. It is also be used to help improve the quality of care provided by hospitals.

The HCAHPS Cancer Care Survey assesses the experiences of adult patients with cancer treatment provided in outpatient and inpatient settings, including:
– Independent community oncology practices.
– Cancer centers at community hospitals.
– Cancer centers at academic medical centers (including those designated as comprehensive cancer centers by the National Cancer Institute (NCI)).

The survey consists of three parallel instruments specific to the major treatment modalities: radiation oncology, medical oncology and cancer surgery. All three instruments build on the CAHPS Clinician & Group Survey to capture aspects of the experience of care that are important to patients who received cancer treatment and for which these patients are the best source of information. The main purpose of the HCAHPS Cancer Care Survey is to support the efforts of cancer centers, oncology practices, hospitals and health systems to improve the patient-centeredness of cancer care. The information from this survey could also inform decisions made by providers, patients and their families, accrediting organizations and payers.

The HCAHPS survey is 32 questions in length and contains 21 substantive items that encompass critical aspects of the hospital experience, 4 screening items to skip patients to appropriate questions and 7 demographic items that are used for adjusting the mix of patients across hospitals for analytical purposes.

Hospital Compare currently reports results for 7 composite topics, 2 individual topics and 2 global topics, as follows:

Composite topics
– Nurse communication (questions 1, 2, 3)
– Doctor communication (questions 5, 6, 7)
– Responsiveness of hospital staff (questions 4, 11)
– Pain management (questions 13, 14)
– Communication about medicines (questions 16, 17)
– Discharge information (questions 19, 20)
– Care transition (questions 23, 24, 25)
Individual topics
– Cleanliness of hospital environment (question 8)
– Quietness of hospital environment (question 9)
Global topics
– Overall rating of hospital (question 21)
– Willingness to recommend hospital (question 22)

HCAHPS was created with three goals:
– First, the standardized survey and implementation protocol produces data that allow objective and meaningful comparisons of hospitals on topics that are important to patients and consumers.
– Second, public reporting of HCAHPS results creates new incentives for hospitals to improve quality of care.
– Third, public reporting enhances accountability in healthcare by increasing transparency of the quality of hospital care provided in return for the public investment.

Additional incentives to participate in HCAHPS include:
– Hospitals subject to the Inpatient 2 Prospective Payment System (IPPS) annual payment update provisions must collect and submit HCAHPS data in order to receive their full annual payment update, and
– Patient Protection and Affordable Care Act of 2010 specifically included HCAHPS performance in the calculation of the value-based incentive payment in the Hospital Value-Based Purchasing program

Date Created

2016-11-08

Last Modified

2020-04-21

Version

2020-04-21

Update Frequency

Quarterly

Temporal Coverage

2018-07-01 to 2019-06-30

Spatial Coverage

United States

Source

John Snow Labs; Centers for Medicare & Medicaid Services;

Source License URL

Source License Requirements

N/A

Source Citation

N/A

Keywords

Hospital Ratings, Inpatient Hospital Stays, HCAHPS Cancer Care Survey, Home Care Services, HCAHPS Patient Survey, Quality-of-Care, Quality Assurance, Hospital Survey, Hospital Experience, HCAHPS

Other Titles

Consumer Assessment of Healthcare Providers and Systems For Patient Survey, Consumer Assessment of Healthcare Providers and Systems For Hospital Survey, Consumer Assessment of Healthcare Providers and Systems For Cancer Care Survey, HCAHPS Patient Survey by Hospital

NameDescriptionTypeConstraints
Provider_IDCMS certification number (CCN). Identification number of the hospital within the CMS dataset. The CCN for providers and suppliers is a 6-digit number. The first 2 digits identify the State in which the provider is located. The last 4 digits identify the type of facility.integerlevel : Nominal
Hospital_NameName of the hospital (also referred to as the provider)string-
AddressMain street address information of the hospitalstring-
CityMailing city. The city in the main street address of the hospital.string-
State_AbbreviationTwo-letter state abbreviation in the mailing address of the hospital. This includes information on hospitals in:string-
ZIP_Code5-digit postal zip code in the mailing address of the hospital.integerlevel : Nominal
CountyMailing county of the hospital.string-
Phone_NumberMain phone number of the hospital. 3-digit area code plus 7-digit telephone number.integerlevel : Nominal
HCAHPS_Measure_IDThe measure identification (ID) of the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) Patient Survey questions. The HCAHPS Patient Survey is a standardized survey instrument and data collection methodology for measuring patients’ perspectives of their hospital experience.string-
HCAHPS_QuestionThe measure name of the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) Patient Survey questions.string-
HCAHPS_Answer_DescriptionThe description of the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) Patient Survey questions.string-
Patient_Survey_Star_RatingHCAHPS Star Ratings summarize the results for each HCAHPS measure in a format that allows consumers to more easily compare hospitals. Star Ratings make it easier for consumers to use the information and spotlight excellence in healthcare quality. Twelve HCAHPS Star Ratings in total will appear on Hospital Compare: one for each of the 11 publicly reported HCAHPS measures, plus an HCAHPS Summary Star Rating.integerlevel : Ratio
Patient_Survey_Star_Rating_FootnoteFootnote of a HCAHPS star rating.string-
HCAHPS_Answer_PercentPercentage of patients who provided that answer.integerlevel : Ratio
HCAHPS_Answer_Percent_FootnoteFootnote of a HCAHPS answer percentage.string-
HCAHPS_Linear_Mean_ValueHCAHPS linear mean scores are used in the construction of HCAHPS star ratings. The linear mean scores employ all survey response categories for the items in each HCAHPS measure and are converted and combined into a 0-100 linear-scaled measure score.integerlevel : Ratio
Number_of_Completed_SurveysNumber of completed surveys submitted for that hospital.integerlevel : Ratio
Number_Of_Completed_Surveys_FootnoteFootnote of a number of completed surveys.string-
Survey_Response_Rate_PercentThe percentage of surveys completed.integerlevel : Ratio
Survey_Response_Rate_Percent_FootnoteFootnote of a response rate percentage.string-
LatitudeIdentifies the geographical location Latitude.number-
LongitudeIdentifies the geographical location Longitude.number-
Provider IDHospital NameAddressCityState AbbreviationZIP CodeCountyPhone NumberHCAHPS Measure IDHCAHPS QuestionHCAHPS Answer DescriptionPatient Survey Star RatingPatient Survey Star Rating FootnoteHCAHPS Answer PercentHCAHPS Answer Percent FootnoteHCAHPS Linear Mean ValueNumber of Completed SurveysNumber Of Completed Surveys FootnoteSurvey Response Rate PercentSurvey Response Rate Percent FootnoteLatitudeLongitude
50660USC KENNETH NORRIS JR CANCER HOSPITAL1441 EASTLAKE AVELOS ANGELESCA90089LOS ANGELES3238653000H_COMP_6_LINEAR_SCOREDischarge information - linear mean scoreDischarge information - linear mean score88.01641434.061483-118.20418799999999
330154MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES1275 YORK AVENUENEW YORKNY10021NEW YORK2126392000H_COMP_2_A_PPatients who reported that their doctors "Always" communicated wellDoctors "always" communicated well86.038282740.764044-73.955801
390196HOSPITAL OF THE FOX CHASE CANCER CENTER333 COTTMAN AVENUEPHILADELPHIAPA19111PHILADELPHIA2157282660H_COMP_2_U_PPatients who reported that their doctors "Usually" communicated wellDoctors "usually" communicated well9.09893240.066726-75.092827
500138SEATTLE CANCER CARE ALLIANCE825 EASTLAKE AVENUE EASTSEATTLEWA98109KING2066675000H_COMP_2_STAR_RATINGDoctor communication - star ratingDoctor communication - star rating5.01122447.626515999999995-122.329232
330354ROSWELL PARK CANCER INSTITUTEELM AND CARLTON STREETSBUFFALONY14203ERIE7168452300H_RECMND_DNPatients who reported NO, they would probably not or definitely not recommend the hospital"NO", patients would not recommend the hospital (they probably would not or definitely would not recommend it)1.011983642.898533-78.865021
450076UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE1515 HOLCOMBE BLVDHOUSTONTX77030HARRIS7137922121H_DISCH_HELP_Y_PPatients who reported that YES, they did discuss whether they would need help after dischargeYes, staff "did" give patients information about help after discharge89.017972029.70631-95.396792
50146CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL1500 E DUARTE ROADDUARTECA91010LOS ANGELES6263598111H_CT_MED_APatients who "Agree" that they understood the purposes of their medications when leaving the hospitalPatients who "Agree" they understood their medications when they left the hospital32.04252434.132226-117.971185
390196HOSPITAL OF THE FOX CHASE CANCER CENTER333 COTTMAN AVENUEPHILADELPHIAPA19111PHILADELPHIA2157282660H_CT_PREFER_SAPatients who "Strongly Agree" that the staff took my preferences into account when determining my health care needsPatients who "Strongly Agree" that staff took their preferences into account58.09893240.066726-75.092827
330354ROSWELL PARK CANCER INSTITUTEELM AND CARLTON STREETSBUFFALONY14203ERIE7168452300H_CT_MED_SAPatients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospitalPatients who "Strongly Agree" they understood their medications when they left the hospital64.011983642.898533-78.865021
100271H LEE MOFFITT CANCER CENTER & RESEARCH INSTITUTE I12902 MAGNOLIA DRTAMPAFL33612HILLSBOROUGH8139793054H_HSP_RATING_STAR_RATINGOverall hospital rating - star ratingOverall hospital rating - star rating5.0112829