Conversational Artificial Intelligence (AI) holds the potential to transform clinician‑patient interactions by improving accessibility, engagement, and efficiency in healthcare. Leveraging technologies like Natural Language Processing (NLP) and machine learning, conversational AI can facilitate human‑like interactions and offer scalable solutions to address critical challenges.Applications span patient education, triaging, and diagnostic support, enhancing both experiences and outcomes. Case studies, such as Mindline.sg, demonstrate how AI‑driven platforms personalize support while empowering patients through culturally relevant and simplified health information. Similarly, innovative approaches in lung function tests address common patient pain points, including preparation anxiety and missed appointments, by integrating empathetic AI‑driven solutions. These advancements underscore the pivotal role of conversational AI in streamlining healthcare delivery while preserving the human‑centric ethos of medical care. As AI evolves, addressing regulatory and ethical considerations will be crucial to maximize its benefits for both patients and healthcare professionals.